Terms and conditions
Cancellation Policy
The property operates on a 48 hour "Cancellation & No Show Policy" on all rooms and rates. Failure to notify reception of your non arrival by 2.00 pm two days before your expected arrival date will incur the first night accomodation charge.
To confirm your booking we require valid CREDIT CARD details.
Payment types - Visa, M/C, Amex, Diners
American Express & Diners club - small charge applies
Check in Time: 2:00 pm & Check Out Time: 10:00 am (Charges may apply after this time).
We have a strict "No Party Policy" to ensure all our guests have a pleasant stay with us. Management reserves the right to refuse accommodation at their discretion we also reserve the right to have you removed from the premises with no refunds.
No Smoking in rooms
We reserve the right to charge a $500 fee for extra cleaning. This includes cleaning, dry cleaning, airing out the room, carpet cleaning and 1 or 2 nights of non selling the room.
Any personal information that we collect about customers including email addresses will be kept in our database. We will take reasonable steps to ensure that the personal information we hold is protected against misuse, disclosure and unauthorised access.
We will not disclose any personal information to third parties outside our company or our direct contractors, without your written authority (except to the individual to whom the personal information relates) unless we are required by law or it is otherwise necessary.
In addition, we will comply with all legislation, principles, industry codes and policies by which we are bound (including without limitation the Privacy act 1988)